Legal

Privacy Policy

Last updated: July 14, 2026

Who we are

This Privacy Policy explains how SynthoCore Automation Inc. (“SynthoCore,” “we,” “us,” or “our”) collects, uses, and protects information when you visit synthocore.ca (the “Site”) or submit an inquiry through our contact form. SynthoCore is a Canadian technology company and the parent company behind SynthoSoft, a digital workspace for technical teams.

Information we collect

When you submit our contact form, we collect the information you provide, which may include your name, email address, the type of inquiry (general, partnership, press, investor, or careers), and any message you share. We do not require you to create an account, and we do not process payments or collect financial information through this Site.

Like most websites, we may also automatically collect limited technical information, such as your IP address, browser type, and pages visited, through standard server logs and hosting infrastructure.

How we use your information

We use the information you submit solely to respond to your inquiry and provide follow-up communication. We do not sell, rent, or trade your personal information to third parties, and we do not use it for unrelated marketing purposes without your consent.

How contact form submissions are handled

Information submitted through our contact form is sent via an automated mailer (webform@synthocore.ca) to our team's inbox (info@synthocore.ca) so we can respond to you. It is not sold, shared with advertisers, or used for any purpose other than replying to your inquiry. We take reasonable administrative and technical precautions to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Cookies

Our Site may use minimal cookies required for basic website functionality. We do not currently use advertising or third-party tracking cookies. If this changes, we will update this policy accordingly.

Third-party services

This Site is hosted on Cloudflare Pages and may use standard hosting, security, and email-delivery services (including SMTP2GO for contact-form email) to operate reliably. These providers process technical data (such as IP addresses) only as needed to deliver the Site and its features to you, in accordance with their own privacy policies.

Your rights

Under Canadian privacy law (PIPEDA), you have the right to ask what personal information we hold about you, request corrections, or request that we delete it. To make a request, contact us using the details below.

Children’s privacy

Our Site and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The “Last updated” date at the top of this page indicates when it was last revised.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@synthocore.ca or (519) 303-1103.

SynthoCore Automation Inc.